At Southern Trash and Recycling LLC, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, fill out a form, or use our services. By using our website or services, you agree to the terms outlined in this policy.
1. Information We Collect
We may collect the following types of personal information:
- Contact Information: Name, email address, phone number, and service address.
- Service Details: Information related to your trash and recycling services, including service preferences or requested start dates.
- Payment Information: When applicable, billing address and payment details (processed securely through third-party payment providers).
- Communication Information: Any messages, feedback, or correspondence you send us via email, phone, or our website forms.
2. How We Use Your Information
We use the information we collect to:
Provide and manage trash and recycling services.
Respond to service requests and customer inquiries.
Send important service updates or schedule changes.
Process payments and maintain customer accounts.
Improve our services and website.
We do not sell, rent, or share your personal information with outside parties for marketing purposes.
3. How We Protect Your Information
We take reasonable steps to protect your personal information from unauthorized access, misuse, or disclosure. All information submitted through our website is transmitted using secure technology, and only authorized personnel have access to customer data.
4. Sharing of Information
We may share limited information with trusted third parties who help us operate our business, such as:
Payment processors (for billing purposes).
Service partners or subcontractors (to assist with route management or service coverage).
These partners are required to keep your information confidential and use it only for the purpose of providing services on our behalf.
5. Cookies and Website Analytics
Our website may use cookies or analytics tools to improve functionality and understand how visitors use our site. You can choose to disable cookies in your browser settings, but some features may not function properly.
6. Your Rights
You have the right to:
Request access to or a copy of your personal information.
Request correction or deletion of inaccurate or outdated information.
Opt out of any future marketing communications.
To exercise your rights, please contact us using the information below.
7. Links to Other Websites
Our website may include links to external websites (such as Facebook). We are not responsible for the content or privacy practices of those sites. We encourage you to review their privacy policies when visiting.
8. Updates to This Policy
Southern Trash and Recycling LLC may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. Updates will be posted on this page with a new effective date.
9. Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact us.
